How do I unlock my Qantas frequent flyer account

How do I unlock my Qantas frequent flyer account?
How do I unlock my Qantas frequent flyer account?

 

How do I unlock my Qantas frequent flyer account?

 

If you are a Qantas frequent flyer account member and you are unable to login into your account, and you are searching  How do I unlock my Qantas frequent flyer account? Then you must use the information provided in the forthcoming section carefully. 


The procedure to unlock Qantas frequent flyer account

 

If you have forgotten the pin of your account or your account has been locked and you are facing an issue in logging into your account, then you must follow the instructions provided below:

 

  • Visit the official Qantas airline website.

  • Login into your existing account using your credentials.

  • Press on “Frequent flyer” from the top menu bar.

  • Click on “my account.”

  • Enter your membership number, last name, and pin of your existing account. If your pin is incorrect, you can click on the “forget pin” checkbox.

  • Press the “log in” option.

  • Soon you will be navigated to the “reset pin” page.

  • In order to set a new pin, you must answer the security questions.

  • Also, press the confirmation button after setting a new password.


The offline process to unlock Qantas frequent flyer account:

 

If you are unable to utilize the online approach to unlock your account, then you can contact Qantas directly. You can also call the customer care center on 13 11 31 to get the desired assistance. You must not forget to provide your membership number to the representative. After you dial the official number, your call will be responded to by an automated voice that will instruct you to press one number from the following IVR menu:

  • Press 1: To select your language
  • Press 3: For flight booking
  • Press 7: For modifications
  • Press 9: For issues related to the frequent flyer program
  • Press #: To request a callback
  • As you press “#,” Your call will be connected to the dealing representative, who will help and guide you to unlock your existing account. 

Why does Qantas lock your frequent flyer account?

 

In order to provide cyber security and stop your account from being hacked, if you enter an incorrect password consecutively three times, your account will be temporarily locked by the airline. 

 

By using the information provided above, customers can resolve their issue of locked accounts, and their query How do I unlock my Qantas frequent flyer account? will find a solution. At the time of login, you will be sent a message on your registered number, which will notify you about an attempt to get into your account. 



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